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Impossible to join a meeting on Mac
Hello,
Since the last update of Microsoft Teams which include Backgrounds, many users have problems on Mac (version Catalina10.15.4).
Indeed as soon as they join a meeting, they are automatically ejected, this happens only during team meetings, simple calls work very well...
Moreover, it works very well if you make a meeting on the web version of Microsoft Teams on the Office 365 portal. So the problem is not network.
We managed to make teams work temporarily by deleting all the team folders present on the Mac (cache, Applications Support, Webkit...) and reinstalling Teams but the problem comes back as soon as Teams downloads the new background functionality. There is clearly an application problem, knowing that we have found about twenty people with the same problem in our company!
Thank you to propose a fix as soon as possible.
Since the last update of Microsoft Teams which include Backgrounds, many users have problems on Mac (version Catalina10.15.4).
Indeed as soon as they join a meeting, they are automatically ejected, this happens only during team meetings, simple calls work very well...
Moreover, it works very well if you make a meeting on the web version of Microsoft Teams on the Office 365 portal. So the problem is not network.
We managed to make teams work temporarily by deleting all the team folders present on the Mac (cache, Applications Support, Webkit...) and reinstalling Teams but the problem comes back as soon as Teams downloads the new background functionality. There is clearly an application problem, knowing that we have found about twenty people with the same problem in our company!
Thank you to propose a fix as soon as possible.
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