Forum Discussion
blastoffmax
Sep 02, 2019Copper Contributor
Images uploaded through teams convert to PNG's upon download
Hi all, I'm having an issue on teams, where images uploaded from a mobile phone (.jpg's) download on a computer as .png 's . When I open them in Photoshop I get the error that's attached. I've...
- Sep 02, 2019That's odd. Seems like a bug to me. I would submit a support ticket.
As a work around, since Teams is attached to SharePoint libraries you can use the OneDrive App to upload your photos. You can quickly take photos as well using the app where you can upload them to a channel folder for access into Teams.
C_Clavo
Oct 26, 2023Copper Contributor
It works better, it doesn't change the extension and name and doesn't compress the image. But it doesn't work if you drag the image to the Desktop, it will change the name to a lot of letters and numbers. At least in the Mac version.
andrewvaca
Oct 26, 2023Copper Contributor
As web developer I understand this behavior. The image shown directly in the chat is not the original, but it's only thumbnail with smaller resolution, compressed and with different name (just some ID). By drag&drop you download only the thumbnail. You need to open the original image and hit the download button to download the right file. You can find this behavior in many applications.
- C_ClavoOct 26, 2023Copper ContributorI can accept it, kind of, but is very common to drag items in macOS, much more than it is on Windows. Being a Microsoft app I'll bear with it… 🙂