Forum Discussion
Image files being renamed when downloading from conversation
We noticed today that if someone uploads a file "filename.jpg" into a Conversation and then another user clicks it to open in the image modal and then hits the download button it is saving the file with a new filename (MicrosoftTeams-image (9).png) and changing it to .png. It's not really a .png so obviously that is causing problems.
If the file is downloaded via right click and download from the conversation, or through the Files tab, it's OK.
- MRaimCopper ContributorI have the exact same problem. Very annoying
- jfoster2Copper Contributor
Same problem here, very disruptive. Still not fixed in Jan 2022. All on the most recent version of Teams.
- soulwakeCopper Contributor
jfoster2 I've run into this very thing. I figured out if I click on the image and then try to download it will rename it. However, if I right-click on the image in the message and choose Download it retains the original name of the file. This is what the menu looks like where it works. I've also found Open in Browser will retain the name to download too.
- mariejazzCopper ContributorI have the same issue. Sometimes it does and sometimes it doesn't happen, but no indication of how to choose. A while ago, downloading from the preview of the image changed it to MicrosoftTeams-image, while selecting the three dots on the file in the conversation and selection dowload file there kept the original name and file type, but this is no longer the case...
Insanely annoying. - MartinSebek_Copper ContributorHello, I am currently facing the same problem in Teams. Did you find any resolution for that? Thank you!
- BB-SPDevCopper Contributor
MartinSebek_ No, it was never resolved and we just work around it.
- quentinrichardCopper Contributor
BB-SPDev Same here, when will MS fix that? On the MacOs app, the file is always renamed. Very annoying and counter productive. Also, we can't choose the folder where the file is saved.
Microsoft please fix this and stop wasting our precious time... 🙏