Forum Discussion
I can't switch from my client guest account back to my main company account
pdacademia Hey, this is something they are working on as you can see per the UserVoice request. You can vote on it to stay updated when status changes
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17750851-i-want-to-use-multiple-teams-accounts-at-the-same
There's a way to leave an organization but that can only be done if your account isn't removed by the org as stated. I would like to suggest that clear all temp files and/or use "incognito" browser sessions, or InPrivate Window etc. so you're not being redirected automatically.
As for clearing/resetting the Teams desktop app you can wipe all content in this location ~/Library/Application Support/Microsoft/Teams
Hope it helps!
ChristianBergstrom Thanks for the quick reply. I voted for the feature. Should I delete everything or a particular file in the Application Support / Teams folder?
pdacademia Hey, you can be selective as many guides describes. But works just fine deleting all content in the Teams folder.
ChristianBergstrom I deleted the cookies and caches as a test and it didn't work. The App still tried to load my client's Team. Then I deleted the whole folder and tried and it didn't work and then i deleted the app and it didn't work. Interestingly I can get into the browser version of my account now and in the top right corner I see both organizations. If i try to access the client account it gets stuck again, there is no way to force it back with out logging out.So browser works but App won't let me back into my organization and hangs on the clients Team
pdacademia Hey, 1 out of 2 at least 😉 Have you tried a complete removal of the Teams desktop app, that is uninstall, reboot, followed by reinstall as well? Is it possible for you to try the desktop app on another computer?