Forum Discussion

michalekma's avatar
michalekma
Copper Contributor
Jun 12, 2020

I can't see video on meetings.

I can't see video on meetings, there is just black screen and user icon(if no video is shared background is gray), I am using browser version in chromium(Version 80.0.3987.162) on Debian 10.4 .
meetings
microsoft teams
RealTime_M365's avatar
RealTime_M365
MVP
Jun 13, 2020

Hi michalekma 

 

It seems to be an issue with the Browser. As the issue is more related to the non supported browser, Below is the link for the same.

https://docs.microsoft.com/en-us/microsoftteams/unsupported-browsers#:~:text=People%20who%20use%20the%20Teams,through%20image%2Dbased%20screen%20sharing.

 

Since you are using Microsoft Edge (Chromium-based) browser i would recommend to upgrade the browser to the latest version and see if you still face issue. 

or you can try completely uninstalling the browser and reinstalling the latest version and the test the teams meeting.

 

With Regards,

Satish U

marcogru12's avatar
marcogru12
Copper Contributor
Nov 26, 2020

RealTime_M365 I have the same issue but on the desktop Version. Do you have any idea how I can fix that?

  • mscirri's avatar
    mscirri
    Copper Contributor
    Mar 17, 2021
    I have had the same issue on desktop version for the past 2 months, roughly.
    • RealTime_M365's avatar
      RealTime_M365
      MVP
      Mar 28, 2021
      Hi mscirri,

      Check if you have the latest version of the Microsoft Teams Application on the desktop.

      With Regards,
      Satish U
      • mscirri's avatar
        mscirri
        Copper Contributor
        Mar 29, 2021

        RealTime_M365   Yes.  I have been checking for and applying updates weekly since this issue forsts began.