Forum Discussion
kaiyas
Apr 04, 2020Copper Contributor
I cannot sign in to the Teams app on desktop, nor on web.
I cannot sign in, after clicking on the button it displays a message "We couldn't sign you in. Please try again." and when I try again this repeats indefinitely. I have tried this both on Firefox a...
kaiyas
Apr 04, 2020Copper Contributor
LinusCansbyI don't have VPN so it's not that. Also I have tried it with another network and somehow the app started working, but the website still doesn't work.
LinusCansby
Apr 04, 2020MVP
So from another network you can use the Desktop client but you can't use the Teams Web Application, correct? What happens when you open https://teams.microsoft.com? Have you tried different browsers?
From your network run NTC and you will get some hints what addresses you can't connect to.
https://bit.ly/teamsntc
From your network run NTC and you will get some hints what addresses you can't connect to.
https://bit.ly/teamsntc
- kaiyasApr 04, 2020Copper ContributorYes, now the Desktop client works even on the other network, but the Web app just goes into a loop like before, even on other browsers (I have tried Chrome and Edge) and also in private mode.