Forum Discussion
YesimNuman
Sep 04, 2020Copper Contributor
I am the meeting organizer, but Teams will not allow me to access Meeting Options
Hello, I am a teacher and I schedule my lessons on Teams. Today, I encountered a new issue. First, let me clarify that I am logged in with the same account on the app and the browser and I have go...
ChristianBergstrom
Sep 04, 2020Silver Contributor
YesimNuman Hi, I've seen that a couple of times before. Usually you just have to do a manual sign out / sign in from the top right corner (online and desktop) and/or clear the cache as well.
Let me know how it goes.
YesimNuman
Sep 04, 2020Copper Contributor
Thanks, ChristianBergstrom but I've already done all that multiple times. Still the same. Weird thing is, the email address in the message (Only meeting organizers can make changes. Your account, xxxx, doesn't have permissions to make changes.) is the correct email address. When I open the meeting details, I see the same account as organizer. Not sure what is going on.
- Sep 04, 2020It's usually a browser token issue, I always had to open incognito browser and copy the link that goes to the meeting options and use it there. See if that works.
- YesimNumanSep 04, 2020Copper Contributor
ChrisWebbTech Just tried that. Didn't work. Thanks anyway.
- Sep 04, 2020The other 2 meetings, did you tie them to a channel? Channel meetings don't have the same meeting options as regular meetings and would probably lead to this, just something I would think outside of some kind of bug that would cause an issue.