Forum Discussion

tanacal's avatar
tanacal
Brass Contributor
Oct 02, 2023

How to stop the pop-up of this window in Teams?

Hi, can someone help me to stop the pop-up of the following? Thanks 

 

How-to

6 Replies

  • Carl_Karawani's avatar
    Carl_Karawani
    Brass Contributor
    Oct 02, 2023
    You want it not to remember your different accounts?
    Have you tried clearing the cache?
    https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
    • tanacal's avatar
      tanacal
      Brass Contributor
      Oct 02, 2023
      I cleared the cache but that pop-up window still exist when I signed out. Any help?
      • Carl_Karawani's avatar
        Carl_Karawani
        Brass Contributor
        Oct 03, 2023

        tanacal 

        You may need to remove the accounts as well:

         

        For personal accounts:

        Start button Start > Settings > Windows Accounts >Email & accounts. 

         

        For work/school accounts:

        Start button Start > Settings > Accounts > Access Work or School

         

        Ref. https://support.microsoft.com/en-us/office/sign-out-or-remove-an-account-from-microsoft-teams-a6d76e69-e1dd-4bc4-8e5f-04ba48384487

Resources