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StackRadius's avatar
StackRadius
Copper Contributor
Jan 10, 2020
Solved

How to map a Shared Email inbox to MS Teams? Should we need to convert to groups first?

Hi, We created a Office 365 Shared email inbox long back in 2014 - Example developer@MyDomain.com   Now we have started using MS Teams and created a team as Developer, automatically MS Teams creat...
How-to
microsoft teams
  • VasilMichev's avatar
    VasilMichev
    Jan 10, 2020

    There's no way to convert a shared mailbox to Group or Team, and in general it's challenging to import messages into a group/team mailbox. Also, group mailboxes lack a lot of functionalities you might be currently using with the shared mailbox, even simple things as rules or being able to access folder other than Inbox are missing. 

     

    It you want to use the developer@ address for the Team mailbox, you will have to remove it from the shared mailbox first, then set it to the Team.

VasilMichev's avatar
VasilMichev
MVP
Jan 10, 2020

There's no way to convert a shared mailbox to Group or Team, and in general it's challenging to import messages into a group/team mailbox. Also, group mailboxes lack a lot of functionalities you might be currently using with the shared mailbox, even simple things as rules or being able to access folder other than Inbox are missing. 

 

It you want to use the developer@ address for the Team mailbox, you will have to remove it from the shared mailbox first, then set it to the Team.

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