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TPS01's avatar
TPS01
Copper Contributor
Oct 04, 2019

How to Join a Teams meeting from an external company on IPhone or Ipad

We use Teams extensively within the company but have an issue with joining externally created meetings. When an invite arrives from another company (also using teams) we can accept the meeting and it...
How-to
microsoft teams
ChrisWebbTech's avatar
ChrisWebbTech
MVP
Oct 05, 2019
Just tried every which way to join meeting from external tenant and every time it opens the Teams app just fine never goes to the web page. This is for iOS.
TPS01's avatar
TPS01
Copper Contributor
Oct 05, 2019
Hi Chris.
Thanks for checking.
Very odd.
I will run some more tests and perhaps get the user to reinstall teams.
Thanks again.
  • Squashy's avatar
    Squashy
    Copper Contributor
    Apr 03, 2020

    TPS01 

    Hi there,

    I realise this is an old post but I am experiencing the very same issue. Did you happen to find a solution?

    Thank you. 

    • Tps01250's avatar
      Tps01250
      Copper Contributor
      Apr 03, 2020
      Actually we have not had an issue recently. In the iOS mobile app for teams in the menu you can scroll down and switch easily between accounts.
      • MarthaRawnsley's avatar
        MarthaRawnsley
        Copper Contributor
        Apr 21, 2022

        @T ps01250 

         

        Can you explain exactly how to join an external meeting when having clicked the email link in Gmail on my 2019 ipad mini - the page it opens for me is my identity photo alongside CHAT - under chat is the option to Create a group; Holiday party planning; Chat; Workplace; Rawnsley family - nothing else. This is down the left side - the right side is Chat which is blank or Dashboard which offer to Share location; Share a photo; Add an event; Create a task list; Set up Safe; Chat details.  On the bottom of the screen is 3 options plus more... Activity on the left bottom brings up FEED; Chat next is where I have been and described; Meet brings up Start a meeting with a Meet Now button and lastly More.. brings up a selection of 8 options none of which are meeting.

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