Forum Discussion
TPS01
Oct 04, 2019Copper Contributor
How to Join a Teams meeting from an external company on IPhone or Ipad
We use Teams extensively within the company but have an issue with joining externally created meetings. When an invite arrives from another company (also using teams) we can accept the meeting and it...
MikeyT
Apr 15, 2020Copper Contributor
I’m having the same issue on the iPad, I click the link and I”m taken to a download page instead of the app. If I use my mobile it goes straight to the app and joins the call.
Apr 15, 2020
Only things I can think of
1: Reinstall app?
2: where are you opening the link? Outlook? Do you have a different browser set to open links there? If so maybe try copying link to Safari instead or if it is in Safari, try opening Chrome / edge if you have them (or download if you don't) and pasting in link and see if that makes a difference. Maybe there is something there with the browser or app you are using to open the link. Instead of clicking try copying the link and pasting into different browsers and see what happens.
1: Reinstall app?
2: where are you opening the link? Outlook? Do you have a different browser set to open links there? If so maybe try copying link to Safari instead or if it is in Safari, try opening Chrome / edge if you have them (or download if you don't) and pasting in link and see if that makes a difference. Maybe there is something there with the browser or app you are using to open the link. Instead of clicking try copying the link and pasting into different browsers and see what happens.
- MikeyTApr 15, 2020Copper ContributorI just tried reinstalling the app but it hasn’t resolved the issue. It takes me to the Teams online page where is has a link to launch in the app but when you click it there is no response.
I’ve tried opening the link from my calendar, copy-paste into Safari. I don’t have google or edge on my iPad.
If i copy the link into a teams page and click from there it allows me to join the meeting in the app.- Apr 15, 2020Seems like your iPad is under some form of Locked down state, is it tied to a company mobile MDM or anything? Do you have any kind of so called Antivirus type software on the device managing any kind of security?