Forum Discussion

Petri-X's avatar
Petri-X
Bronze Contributor
Jul 30, 2019

How to get CDR list from Teams?

Hi,

I have urgent need to find users who have had P2P calls or have been participated in a Teams call or have had chat coversations on Teams. Is it really so that we are still blind of those details? So far I have not even seen any promises on coming changes on O365.

 

In a User Voice there are multiple requests for improving the reports, but with so small votes that Microsoft most likely not even see them. Here are some examples:

- Exportable reporting data
- Generate call reports for Teams meetings
- Teams Meetings Analytics

- Improvements to Teams reports are highly required!!!

- I would like to obtain the Calls and Meetings data via PowerShell

- Call Detail Record (CDR/SMDR) for Teams - Call Accounting

Or is there some instructions what I have not noticed, again? 🙂

 

7 Replies

  • Go into teams admin center and click on analyzis and reports (something) there you can get an export an activity report showing 1:1 calls, private chat , channel messages etc for every user
    • UnklBuddy's avatar
      UnklBuddy
      Copper Contributor
      We were looking for a way to automatically export the call data to use externally.
      • LinuxGuy's avatar
        LinuxGuy
        Copper Contributor
        Same here... Wonder if there is an API for this...
    • Petri-X's avatar
      Petri-X
      Bronze Contributor

      Perfect pointadam deltinger  !

      That helps with the chats and 1:1 calls!

       

      On the export there is also a "meeting", but that is 0 for all users, so most likely not available.

       

      Other problem is, Microsoft is using again the displayname like it is unique 😞 Wish they could give e.g. SIP address for that.