Forum Discussion
How to forward calls but have Caller ID as us?
We've engaged a third-party company to handle our after-hours support. What they've requested is that we forward calls to a specific number from them, but they have also asked that the calls show as ...
Adrian VanderLaan If you are using Direct Routing you might be able to do some message manipulation in the SBC to include your number as p-asserted-identity. Your number is not included in INVITE that is sent out from Teams. The only numbers that are included are the A-number (From) and the number you are forwarding to (To).