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SachinKulkarni1991's avatar
SachinKulkarni1991
Copper Contributor
Nov 22, 2021
Solved

how to fix "Recording failed to upload" issue on microsoft teams

As usual, I have recorded the teams meeting. After the meeting ended, the recording stopped.  But I am unable to open the recording. I am getting an error "Recording failed to upload".  Kindly let m...
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  • WendyE's avatar
    WendyE
    Nov 23, 2021

    ChristianJBergstrom 

     

    I have a fix!

    1. in the Office 365 admin centre open the help dialog box
    2. type Diag: Missing Recording in the search bar & return
    3. enter URL & date of meeting in the supplied fields
    4. you'll be given a URL to type into your browser 
    5. the meeting downloads
    6. share to your very happy user via OneDrive
    7. feel very happy indeed!!
WendyE's avatar
WendyE
Brass Contributor
Nov 23, 2021
Hi Martin, This happened just now with another user that reported the issue with me & I've aslo raised a support ticket.
I think you're correct with the URL, but I asked the users to right click on the meeting in their Teams calendar & there is an option to copy link.
rupkathag's avatar
rupkathag
Copper Contributor
Nov 25, 2021

WendyE 

 

Hey, Wendy,

Nice to see that you have been resolving everyone's doubts.

Can you please do this for us too? I am a PhD student at Indian Institute of Science, had faced the same problem on 23rd and yet no resolution came.

 

https://techcommunity.microsoft.com/t5/microsoft-teams/recording-failed-to-upload-to-sharepoint/m-p/2995080/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtXQjdLSkRFUUtMNE5EfDI5OTUwODB8U1VCU0NSSVBUSU9OU3xoSw#M103271

 

I am eagerly waiting for a response.

 

  • WendyE's avatar
    WendyE
    Brass Contributor
    Nov 30, 2021
    Hi there,

    Did your IT Admin work out how to submit a support request through the Office 365 admin centre?
    It could also be worth checking with your tutor to see if they have a copy of the lecture for that day?
    Best Wishes,
    Wendy

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