Forum Discussion
KamCMM
Jun 14, 2021Copper Contributor
How to delete a cancelled meeting message within a team chat?
I've scheduled a meeting on Teams for one of the teams however, I created it for the wrong one. I have now cancelled that meeting and have created it for the correct team however, when I delete the a...
chadbrack
Aug 06, 2022Brass Contributor
Same issue here - have quit, signed out, cleared cache, etc. And months later, the post remains. Just checking to see if anyone has found an answer other than a support ticket.
HidMov
Aug 07, 2022Iron Contributor
Came across this a while back - someone created a Teams meeting with a sensitive subject, but when they cancelled the meeting the message remained and could not be deleted.
If I recall correctly, my research at the time indicated that when a Teams meeting is created in Teams, it's the system that creates it rather than a user which was stopping the full deletion from happening. Not sure if this applies in your case, but that is what we found.
In our case, this was in the all company general channel, but before Teams was widely rolled out. We sorted it in our case by applying a retention policy to the channel which deleted the message once it kicked in. As the channel wasn't in use, there wasn't anything the client wanted to save - I appreciate this won't help in the majority of situations for people.
If I recall correctly, my research at the time indicated that when a Teams meeting is created in Teams, it's the system that creates it rather than a user which was stopping the full deletion from happening. Not sure if this applies in your case, but that is what we found.
In our case, this was in the all company general channel, but before Teams was widely rolled out. We sorted it in our case by applying a retention policy to the channel which deleted the message once it kicked in. As the channel wasn't in use, there wasn't anything the client wanted to save - I appreciate this won't help in the majority of situations for people.
- chadbrackAug 07, 2022Brass ContributorI'm glad that worked out for you. Unfortunately, we've eclipsed the retention policy here and the post remains. Interestingly, there are a couple of replies underneath the post. If I attempt to delete those individually, it's met with a "Delete Failed" message also.