Forum Discussion
How do I set up toll free numbers for Teams? / help with audio confereence
Hey there, so I've read through all the documentation and I still don't understand. Calling plans, o365 phone system, CAP, communication credits , audio conference add on?? Here's what am tryin...
First you'll need a license for Audio Conferencing, this is included in E5 or available separately as an add on. This provides toll number dialin to Teams meetings. To add toll-free on top of this you need to buy Communication Credits as there is a charge per minute for use of free numbers. The rates are dependent on many factors, but you can download the price from https://products.office.com/en-gb/microsoft-teams/voice-calling.
For conference phones Polycom, Yealink and Crestron have Teams compatible devices, see here https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=16&page=1&filterIds=
I would also suggest looking at the more complete Teams Room Systems that would also send and receive video in your rooms, see https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=20&page=1&filterIds=