Forum Discussion

Copper Contributor

Apr 22, 2020

How can I select a primary device for receiving calls in Microsoft Teams ?

I have Microsoft Teams installed on my desktop, my iPad and iPhone. An incoming video- or audio-call is always ONLY received on my desktop, although it is not equipped with a microphone and webcam, ...

MVP

Apr 22, 2020

Hello Berry Van Hombeeck on the device you want you can :

do:

Change this setting if you’d prefer to always get notifications on your mobile device.

in Teams, go to Menu

> Notifications
Under Send notifications, tap Always.

https://support.office.com/en-us/article/Troubleshoot-notifications-for-Teams-mobile-apps-6d125ac2-e440-4fab-8e4c-2227a52d460c

lpoekcu2017
Copper Contributor
Aug 20, 2020
This fix does not seem to help on iOS devices. Still not receiving calls and have all notification settings set as suggested.
Berry Van Hombeeck
Copper Contributor
Apr 22, 2020
Hey Kevin TRELOHAN

Thanks for the reply.
Unfortunately this settings was already like that on both devices 😞

If only there were a setting I could disable call-taking on my dekstop-device ...