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How are e-mail threads handled by channels?
Hi Everyone! How are e-mail threads handled by channels? e.g. I send an e-mail to an external vendor, CC-ing my Channel with the Subject: Your sep 2019 PO I know that this can create a thread ...
The Re: will show up as a second conversation.
As Robin pointed out, it will Create a new thread. You would have to use a 3rd party like App to integrate e-mail in this manner. Something like MailClark which can handle e-mail conversations in channels and is priced reasonable.