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Simone90's avatar
Simone90
Copper Contributor
Jul 02, 2020
Solved

Help multiple accounts with same e-mail

My e-mail has two account linked, one personal (my name and photo) and one with my boss name.

It's strange also because from the app it's easy to switch from the two, from dekstop it seems there is only my boss account.

I have to do an exam in two weeks and since they both share the email I'm afraid of which one the examinator will use to contact me. Anyone has a solution?

 

Thanks in advance!

microsoft teams
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  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Jul 02, 2020
    Hi,

    If you are referring to what I believe you are. In the top right hand corner of the desktop version, just to the left of your profile image/initials do you see a drop down allowing you to switch. Failing that you could also try the web version by going to Teams.microsoft.com.

    Thanks

    Henry
  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Bronze Contributor
    Jul 02, 2020
    Hi,

    If you are referring to what I believe you are. In the top right hand corner of the desktop version, just to the left of your profile image/initials do you see a drop down allowing you to switch. Failing that you could also try the web version by going to Teams.microsoft.com.

    Thanks

    Henry
    • CarlosOnline's avatar
      CarlosOnline
      Copper Contributor
      Aug 05, 2020

      HenryPhillipsNimbitech Can Teams add a feature to main desktop app to provide notifications / messages from any signed in account.  Currently I don't get messages unless I run multiple Teams - one from desktop, one from phone.  This is very inconvenient.

      • HenryPhillipsNimbitech's avatar
        HenryPhillipsNimbitech
        Bronze Contributor
        Aug 05, 2020

        Hi CarlosOnline ,

         

        Mmmmm, I was going to suggest looking for or submitting a Teams User Voice asking for the feature or upvoting an existing entry.

         

        However this could be tricky as I explain in my thought process below...

         

        In the meantime if it is the same one account but multiple Orgs, it will highlight when there is additional content in another Org to save you switching for no reason. However if these are truly separate accounts then there would need to be some commonality between them all to say this is effectively all accounts for one user, which you are not immediately going to have. As yes it is one client, but you would expect accounts to be isolated.

         

        So are we talking one account but not getting notification sufficient from the other Orgs your account has been added to or literally separate accounts?

         

        Thanks

         

        Henry

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