Hello! Posting here as I've found nothing else on the internet about this so I'm not sure if it's an

ThereseSolimeno 

Thanks!

I have tried that actually, and have also gone as far as wiping the entire phone but nothing seems to make it work. I've done a lot of searching on this but can't find any solution and I haven't found one where the problem affects more than a single persons phone.

I've got a case open with MS but the tech hasn't been able to figure out the issue just yet.