Forum Discussion
Acasey80
Feb 16, 2023Copper Contributor
Having issues signing into a yealink teams room panel
I've read the doco on the android teams devices being logged out, but I don't think that is the issue here. One of the panels was logged out and when I go and try and log in again via the microso...
- Feb 20, 2023
Acasey80 Exact same issues with our devices. The only thing that changed recently was the type of license as the Teams licensing was changing.
Did you find a solution in the end?
Acasey80
Feb 21, 2023Copper Contributor
I'm getting a rooms standard license purchased so i can test to see if that fixes it. I'll keep you posted.
ChrisCurtisIT
Feb 21, 2023Copper Contributor
Acasey80 Yeah i'm beginning to think that the other license may be end of life so running into some issues. I did manage to get one device working after a few hours f trial and error but the others do not want to follow suit!
I have a feeling it may be an InTune license that may be required too.
- Acasey80Feb 22, 2023Copper ContributorYep that was it. I changed from the Teams room basic to a teams room standard and the panel came back to life. So it looks like the basic licenses just don't work. (We don't use intune either, so I don't think that's an issue).
Thanks for pointing me towards the right answer.