Forum Discussion
Greyed out Delete Option - General Channel
I have enabled my messaging policy to allow owner deletes. I have also enabled owner deletes on the site. I was able to delete several messages in the General channel except for the last two. O...
The retention policies are at their default. Having a hard time understanding how a retention policy would act differently on different messages within the same channel within the same team.
My bad, was thinking about chats (targeting users individually). What differentiates those two channel messages you cannot delete from the other messages?
How about opening a support ticket with Microsoft?
Btw, why don't you delete the teams channel messages with a retention policy? Not working either?
https://docs.microsoft.com/en-us/microsoft-365/compliance/create-retention-policies?view=o365-worldwide#retention-policy-for-teams-locations
- Before I logged a Microsoft support ticket, I tried one more thing. I had another owner of the site delete my comments and they were able to. Probably will never know why I couldn't delete my own comments but consider this one closed with a work around.