Forum Discussion
Greyed out Delete Option - General Channel
RickB710 Hi, can't say why this is happening but Teams supports retention policies for chat and channel messages so that as an admin, you can decide proactively whether to retain this data, delete it, or retain it for a specific period of time and then delete it. You can apply a Teams retention policy to your entire organization or to specific users and teams.
https://docs.microsoft.com/en-us/microsoftteams/retention-policies
- The retention policies are at their default. Having a hard time understanding how a retention policy would act differently on different messages within the same channel within the same team.
My bad, was thinking about chats (targeting users individually). What differentiates those two channel messages you cannot delete from the other messages?
How about opening a support ticket with Microsoft?Btw, why don't you delete the teams channel messages with a retention policy? Not working either?
https://docs.microsoft.com/en-us/microsoft-365/compliance/create-retention-policies?view=o365-worldwide#retention-policy-for-teams-locations
- Before I logged a Microsoft support ticket, I tried one more thing. I had another owner of the site delete my comments and they were able to. Probably will never know why I couldn't delete my own comments but consider this one closed with a work around.
