Forum Discussion
RickB710
Feb 19, 2021Copper Contributor
Greyed out Delete Option - General Channel
I have enabled my messaging policy to allow owner deletes. I have also enabled owner deletes on the site. I was able to delete several messages in the General channel except for the last two. O...
Mr_Trust_A
Feb 19, 2021Brass Contributor
Hi RickB710,
You may try resetting your Microsoft Teams app if it helps:
Exit Microsoft Teams app (Check out if it appears in the Windows toolbar and closes it).
Copy and paste the following path in File Explorer: %appdata%\Microsoft\Teams
Delete all contents in that folder (You may make a backup somewhere if you desire)
Restart Microsoft Teams.
Sign in and try again
RickB710
Feb 21, 2021Copper Contributor
Mr_Trust_A I tried your suggestion and the problem persists. I went to another of my sites and posted a current test message and I could not delete it.