Forum Discussion

john john's avatar
john john
Iron Contributor
Jun 19, 2019

Granting user Owner role for a Teams from sharepoint site will not get reflected inside Team app

Inside Office 365 admin center i created a new Microsoft Teams >> where new office 365 group got created + new SharePoint site got created. Then I login to the sharepoint site using office 365 admin ...
Administrator
microsoft teams
kevinmckeown8's avatar
kevinmckeown8
Iron Contributor
Jun 20, 2019

john john I believe this is a bug. I have had a user appear as an Owner of a Team in the Teams app. However, this Owner was unable to add new members. In Teams, I changed him back to just a Member, then back to an Owner and he was then able to manage team members as expected. The changes from this were pretty much immediate, he did not have to logout/login.

 

I believe this user had originally been added to the Team/Office 365 Group through SharePoint, like you are doing, and this is why his Owner role was not working as expected. To me, this seems like a bug in the connection between SharePoint/Teams/Office 365 Group.

 

I also would suggest checking the associated Office 365 Group in the Office 365 Admin Center (not the Teams Admin Center) and make sure that any Owners that you want to have full access in Teams are in both the Owners and Members of the Office 365 Group. If they are only in Owners (say an admin account you want to have site collection admin access to SharePoint, but not see all group features), they will not have quite the same access to group features as an account that is in both Owners and Members.

 

 

 

 

adam deltinger's avatar
adam deltinger
MVP
Jun 20, 2019
Yeah! As you suggested try doing it from directly from teams, as this will hit directly! From then on do this!

Yeah, if not a member in the admin portal view - they won’t be members of the team at all
  • kevinmckeown8's avatar
    kevinmckeown8
    Iron Contributor
    Jun 20, 2019

    Some users still go to the connected SharePoint site for various features that are not yet in Teams, so telling people to just do something in Teams is not the best solution in the long run. 

     

    Since essentially an Office 365 Group = SharePoint Team Site = Microsoft Team, then adding a Member or Owner via the Outlook Group, SharePoint Site, or Teams App should all have the same end result. Users should not have to go to Teams for it to work right. This is a bug in the connection between SharePoint, Teams, and the Office 365 Group and it should be fixed by Microsoft. 

     

    • john john's avatar
      john john
      Iron Contributor
      Jun 20, 2019

       

      kevinmckeown8 wrote:

      Some users still go to the connected SharePoint site for various features that are not yet in Teams, so telling people to just do something in Teams is not the best solution in the long run. 

       

      Since essentially an Office 365 Group = SharePoint Team Site = Microsoft Team, then adding a Member or Owner via the Outlook Group, SharePoint Site, or Teams App should all have the same end result. Users should not have to go to Teams for it to work right. This is a bug in the connection between SharePoint, Teams, and the Office 365 Group and it should be fixed by Microsoft. 

       

      kevinmckeown8  totally agree with your point, users prefer to do things from one place, so they just go to sharepoint site add users to office 365, and i think it is a bug in sync between sharepoint and Teams desktop apps in a way or anther...

    • adam deltinger's avatar
      adam deltinger
      MVP
      Jun 20, 2019
      Well, it does have the same result, but creating the group admin wise sometimes by experience end up in, as you said it, bugs! I agree this should be addressed
      Although this user was asking about teams specifically , hence it’s always recommended to do the changes from the service you want the change in (fastest) due to synchronization delay

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