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Ingo_DHP's avatar
Ingo_DHP
Copper Contributor
Nov 21, 2022
Solved

GPU cannot be disabled (Win 10)

Hello all,   I've been using MS Teams for some years now with little issues on a Dell Notebook with a dedicated GPU. I always had turned hardware acceleration off in Teams, as it drains the battery...
microsoft teams
Quality & Performance
  • Sam Cosby's avatar
    Sam Cosby
    Dec 01, 2022
    Hi there - we don't recommend disabling Teams GPU as this tends to cause heavier load on the CPU and can ultimately slow down the app. However in your case if you've found that it makes your experience smoother, I'd be interested to know more about this. Did you disable this specifically from the Teams settings, or from Windows Settings itself? There are typically both the software GPU to disable (Teams) and hardware option to disable (Windows) that you can do.

    Thanks,
    Sam Cosby, Teams Engineering PM
Sam Cosby's avatar
Sam Cosby
Icon for Microsoft rankMicrosoft
Dec 01, 2022
Hi there - we don't recommend disabling Teams GPU as this tends to cause heavier load on the CPU and can ultimately slow down the app. However in your case if you've found that it makes your experience smoother, I'd be interested to know more about this. Did you disable this specifically from the Teams settings, or from Windows Settings itself? There are typically both the software GPU to disable (Teams) and hardware option to disable (Windows) that you can do.

Thanks,
Sam Cosby, Teams Engineering PM