Forum Discussion
'Get Email Address' for Channels disappeared
- I had this issue also and opened a support ticket with Microsoft. It's a known bug but there is a workaround! Simply go to a channel for that team - and then in the middle pane where the conversation posts show click the header "..." and you will see the option for it. Once you pick it there it will then show up in the left nav's "..." for each channel.
This feature needs to be enabled by your IT admin. Please Check with your IT Admin
that would make sense except for the fact that some channels created a few days ago have this feature available without anything being enabled by my IT admin.
I work as a Consultant so a client of mine has a the same issue on their MS Teams instance
I am having the same problem. I had previously created channels and added email addresses but none of my recent channels will allow it. There is no "Get Email Address" link in the menu. I am moving a significant workflow to Teams and this issue has stopped me dead in my tracks.
- I'm having the same issue, Get Email Address has disappeared for some channels, not particularly new channels only, i have some channels created at the same period of time and only some are experiencing the issue.
It seems that some of my channels are eventually getting the option. My advice would be to add several “placeholder” channels in your teams so they eventually have the ability to obtain an email address. They can be renamed later.
Yeah also having this same issue.
I've deleting and recreating, but still the same. :-(
Same in Web and Desktop.
