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Anthony Boakye-Mensah's avatar
Anthony Boakye-Mensah
Copper Contributor
Jan 11, 2018
Solved

'Get Email Address' for Channels disappeared

Hi   I am unable to view the 'get email address' feature on some of the recent channels i have created in MS Teams. The feature is available on some of the older channels.       I have at...
email
GetEmailAddress
microsoft teams
  • Ryan Stone's avatar
    Ryan Stone
    Jan 22, 2018
    I had this issue also and opened a support ticket with Microsoft. It's a known bug but there is a workaround! Simply go to a channel for that team - and then in the middle pane where the conversation posts show click the header "..." and you will see the option for it. Once you pick it there it will then show up in the left nav's "..." for each channel.
Ona Bonsell's avatar
Ona Bonsell
Iron Contributor
Jan 11, 2018

It's just a theory but check the permissions of the Connectors if you are a members of the Team. I rec'd the following response from T-Bot about emailing channels:

 

"How do I send an email to a channel?

You can forward an email to any channel in Teams using a channel email address. Just click More options More options button next to a channel name and then select Get email address. This works for any channel in a team that you own or any channel in a team that lets its members add connectors."   

jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Jan 11, 2018
That makes more sense!!!

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