Forum Discussion
Solved
'Get Email Address' for Channels disappeared
Hi
I am unable to view the 'get email address' feature on some of the recent channels i have created in MS Teams. The feature is available on some of the older channels.
I have at...
- I had this issue also and opened a support ticket with Microsoft. It's a known bug but there is a workaround! Simply go to a channel for that team - and then in the middle pane where the conversation posts show click the header "..." and you will see the option for it. Once you pick it there it will then show up in the left nav's "..." for each channel.
It's just a theory but check the permissions of the Connectors if you are a members of the Team. I rec'd the following response from T-Bot about emailing channels:
"How do I send an email to a channel?
Hi Ona - the permissions for all channels affected allow members to add/remove connectors
This looks like a bug because all recent channels created do not have the 'get email address' feature.
Can someone create a dummy channel on their instance and check if this feature is available for them?
Hi
I have just created a new channel and I am getting that option of channel email
Thanks Asjad - so looks like an issue with my instance
- That makes more sense!!!
