Forum Discussion
Anthony Boakye-Mensah
Jan 11, 2018Copper Contributor
'Get Email Address' for Channels disappeared
Hi
I am unable to view the 'get email address' feature on some of the recent channels i have created in MS Teams. The feature is available on some of the older channels.
I have at...
- Jan 22, 2018I had this issue also and opened a support ticket with Microsoft. It's a known bug but there is a workaround! Simply go to a channel for that team - and then in the middle pane where the conversation posts show click the header "..." and you will see the option for it. Once you pick it there it will then show up in the left nav's "..." for each channel.
Asjad Khan
Jan 11, 2018Iron Contributor
This feature needs to be enabled by your IT admin. Please Check with your IT Admin
- Jim BasaJan 30, 2019Copper Contributor
Where is that enabled at?
- Anthony Boakye-MensahJan 12, 2018Copper Contributor
that would make sense except for the fact that some channels created a few days ago have this feature available without anything being enabled by my IT admin.
I work as a Consultant so a client of mine has a the same issue on their MS Teams instance
- Steve ThomJan 15, 2018Copper Contributor
I am having the same problem. I had previously created channels and added email addresses but none of my recent channels will allow it. There is no "Get Email Address" link in the menu. I am moving a significant workflow to Teams and this issue has stopped me dead in my tracks.
- Pony HalimJan 22, 2018Copper ContributorI'm having the same issue, Get Email Address has disappeared for some channels, not particularly new channels only, i have some channels created at the same period of time and only some are experiencing the issue.
- Jan 11, 2018Interesting since Benjamin is saying that the option is visible for channels and not for others ;-)