Forum Discussion
'Get Email Address' for Channels disappeared
- I had this issue also and opened a support ticket with Microsoft. It's a known bug but there is a workaround! Simply go to a channel for that team - and then in the middle pane where the conversation posts show click the header "..." and you will see the option for it. Once you pick it there it will then show up in the left nav's "..." for each channel.
Ryan Stone Having the same issue and the Get email address link doesn't show up anywhere with in Teams, for any Team or Channel
Brian_H and others I have tried all workarounds and nothing seems to work for me on Web or on PC desktop on free client or EDU.
For days, I am also getting this error message when trying to upload a team picture: "We're still setting up your team, you can change your picture when we're done." and I wonder if the two are related in some way. Maybe the account is somehow incompletely set up.
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dukeforest Hi, the main issue for us (that I found out) was that the admins hadn't turned on the allow email feature. Now that it is on, I am able to see it and use it but we have some users that do not see it. So that is still an issue that we haven't solved yet. Thanks
Brian_H Thanks. On the free version, I am the admin and it's not an option in settings. Perhaps this is not a feature in free Teams? It definitely doesn't work in my EDU based teams and I assume that is because of the admin controls you referred to.
So, it appears my Team just hit a glitch while it was being created. I was not able to upload a Team picture and some other minor errors in addition. I set up a new team on a browser, essentially copying everything I could from the dysfunctional one. After about 10 minutes the "Get email address for this channel" option appeared and I was able to upload a video. Hallelujah!