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JFM_12's avatar
JFM_12
Iron Contributor
Jan 11, 2023

Force Teams to make outbound call even if phone number is internal

Hello

Is it possible to force teams to make an outbound call (go through SBC) even

if the callee is internal within the organization.

Thank you

JFM_12

  • Hi,

    This is only possible if you calls is forwarded to using the Call Forwarding options in the End Users Teams Client. Teams Administrator can set the forwarding as well using the Teams Admin Center under the users and then voice tab,

    With Regards,
    Satish Upadhyaya
    • JFM_12's avatar
      JFM_12
      Iron Contributor
      Hello RealTime_M365
      Thank you.
      Could you give me a hint (printscreen) about this.
      This should be done company wide and could not be feasible.
      Do you have an other solution.
      Regards
      Juan

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