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ashmc's avatar
ashmc
Copper Contributor
Nov 04, 2019

Files screen not loading

Hi All,

 

When trying to click onto the 'Files' tab in any of my Teams, the page will indefinitely load and never actually show any files. Any solutions?

Thanks,
Ashleigh

How-to
microsoft teams
  • ashmc's avatar
    ashmc
    Copper Contributor
    Nov 04, 2019

    Please note this is quite urgent and will need a fix today at the latest

    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Nov 04, 2019
      You probably got the new SharePoint files tab experience. Make sure A. Check for updates so you have the latest client to support this. B. Sign out of teams(Not quit) and Sign back in to clear local cache.
      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Nov 04, 2019
        If it’s urgent and those don’t work I suggest putting in a support ticket. Also check teams.microsoft.com for web client as backup

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