Forum Discussion

PeterTheFirst's avatar
PeterTheFirst
Copper Contributor
Oct 23, 2021
Solved

False positive: Teams can't hear you

  I'm trying to get rid of this notification: "Teams can't hear you". Dismiss is only temporary, it will appear again another day.   Is there any way I can tell teams that my microphone has...
microsoft teams
Settings
  • PeterTheFirst's avatar
    PeterTheFirst
    Oct 29, 2021
    My conclusion is that there is no option to turn of this warning, and the algorithm behind the warning does not take into account the model of the microphone.
Gareth321's avatar
Gareth321
Copper Contributor
Jan 13, 2022
I am also experiencing this problem. It appears that any good quality microphone is going to trigger this warning - repeatedly - and there is no way to turn it off. How silly.
HerrimanCoder's avatar
HerrimanCoder
Copper Contributor
Feb 02, 2022

I have the same problem, but this is worse than reported. My mic has its own hardware mute button, which I prefer to use. So the fact that Teams can't hear anything is EXPECTED since my mic is muted. The constant message about "Teams can't hear you" is super annoying. Why not spend 1 hour of dev and add a setting to TURN THAT MESSAGE OFF??!!

 

Microsoft never thought of this scenario, and apparently none of their 100,000 employees have a mic that mutes.

  • AnthonyNYC's avatar
    AnthonyNYC
    Copper Contributor
    Apr 13, 2022

    HerrimanCoder 

     

    I'm in the same boat. I have a hardware mute that is very convenient to use and I'm getting this message constantly. Given that Teams is a Microsoft product it's not too surprising to me. 

    • StevenC365's avatar
      StevenC365
      MVP
      Apr 13, 2022

      AnthonyNYC Didn't this all get fixed when they added the option to disable noise suppression and Auto Adjust Mic Sensitivity ?