Forum Discussion

YannickOtt's avatar
YannickOtt
Copper Contributor
Sep 19, 2022
Solved

External User features are not available

Hello everyone I added a guest account to my chats but now I am wondering why the call and video buttons in teams are greyed out. I can't call the person just writing works. From my research, I fo...
  • You don't have to add a personal account as a guest user to able to chat with those as long as you allow that from the Teams admin center under Users - External access. Today it isn't possible to start a video call between an org. account and a personal Teams account, but that will hopefully change soon. The guest user can start a video call with you if that person is signed in to your tenant though.

Resources