Forum Discussion
External presenter can't join live-event after it started?
- May 02, 2021
External Presenters are now much easier to handle, I made a video demo of it today
What Microsoft call Webinars is also coming soon, and isn't related to Live Events but regular meetings. As meetings will soon allow 1000 attendees with an overflow to 10,000 viewers we don't need to use a Live Event in order to achieve scale, it's more of an choice whether you need the production experience. Maybe required for an all company broadcast, but not for what most of us would call a webinar. Meetings already have plenty of capabilities for attendee and presenter roles (including promotion), audio mute, video mute, reactions, raise hands etc. etc.
The feature being called Webinars is really meeting registration, you can create a sign-up page where people can register for your meeting and then they receive an actual invite. There's then some kind a connection between the registered people and who attended. It's due by End May.
ChristianBergstrom Funny, we just attempted to run a Microsoft Live event and ran into almost the same situation. We have run several Live events and not had this issue.
We had created a calendar invite in Outlook (as the Microsoft Live docs show) embedded the link into a an email that was forwarded to the presenter. When it came time to run the event, the other presenter/producers could get in, but the 'external' presenter could not. They see the 'event hasn't started yet' screen, which implies they have been brought in as an attendee, even though they have a presenter link.
Almost giving up now on using Microsoft for webinars/events.
Paul McDevitt We gave up on Live-events for now, as it is pretty confusing for attendees to join the Live-event (MS pushing them to log in to a MS account which gets confused with the login they have on our website, the "join anonymously"-option is a bit hidden). Instead we started working with normal meetings which have progressed quite a bit since. This will only work for you sub 100 participants since normaal meeting often have some trouble if you go above 100 (chat not showing up,...)
You can assign people roles inside a meeting which makes it easier to set up a meeting.
Hope you can figure out a solution!
- ChristianBergstromApr 28, 2021Silver Contributor
Paul McDevitt Hello, let me ping LinusCansby who is an expert in Teams live events.
Linus, you have a lot more experience from live events so I'm inviting you to participate in the conversation, perhaps you can provide some "best practices" when it comes to external users? (other than the docs suggestions). I really don't have time to dig into this topic right now 🙂
Cheers!
- Paul McDevittApr 28, 2021Copper ContributorThanks for the feedback. In this case these are customers that we are inviting, so we don’t want them showing up in the video or ‘participating’ other than watching the speakers and asking questions in the Q&A we will pick up and have the speakers address. We want the ability to mute all the external attendees from the beginning and we don’t want the attendees to to see a list of who all the other attendees are - they might be from competitors. We were using Microsoft Live as we also sell Microsoft 365 and other solutions that integrate to it. But it seems it is not ready for prime time as anything but an internal organization tool