Forum Discussion
External MS Team shows in mobile (iOS) app but not MacOS app
I am a member of other external teams which show up on all my devices ... but the latest one refuses to show up on my Mac Teams app. I tried several times using the (mail) invite to add it on the Mac and while the link takes me to Teams nothing happens. Using the same link on my iPhone took no time at all to load the new external team in the Teams iPhoneOS app.
This new external Team automatically appears in the iPadOS app .... but stubbornly refuses to show up on the MacOS app. I have logged in/out, deleted caches and many other files/folders from my User Library but still the Team refuses to appear in MacOS.
Ideas and suggestions are most welcome.
1 Reply
- Sorry, no Mac experience at all here. I suppose you followed this article? https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-teams-cache-in-macos
Try using another user profile on your Mac to see if the issue is related to the current one.
