Forum Discussion

carlossmoraes's avatar
carlossmoraes
Copper Contributor
Apr 15, 2020

external guest does not enable chat

Hello, when I invite external people to a meeting, without having to register a team account, the chat option is not enabled

 
 

 

4 Replies

  • buntygupta's avatar
    buntygupta
    Copper Contributor

    carlossmoraes 

     

    Guest Access > Chat Access needs to be provided. Please refer to below video. Your answer is between 1:00 to 1:30 minute

    https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

     

    I hope this resolves the issue

    • carlossmoraes's avatar
      carlossmoraes
      Copper Contributor
      yes, it is activated.
      It only happens when the person enters the link without logging in to teams, it is as if they were anonymous.
      • bipinprakash's avatar
        bipinprakash
        Copper Contributor
        Has this always been the case? Anecdotally, I heard someone else having a similar issue and this was not the case until two days ago. I do know there was a teams update (specifically background effects and end call). So, I am wondering if something else has changed.

Resources