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carlossmoraes
Apr 15, 2020Copper Contributor
external guest does not enable chat
Hello, when I invite external people to a meeting, without having to register a team account, the chat option is not enabled
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- buntyguptaCopper Contributor
Guest Access > Chat Access needs to be provided. Please refer to below video. Your answer is between 1:00 to 1:30 minute
https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist
I hope this resolves the issue
- bipinprakashCopper Contributor
Has guest access to chat been enabled on your tenant?
https://docs.microsoft.com/en-us/microsoftteams/manage-guests
Best,
bp
- carlossmoraesCopper Contributoryes, it is activated.
It only happens when the person enters the link without logging in to teams, it is as if they were anonymous.- bipinprakashCopper ContributorHas this always been the case? Anecdotally, I heard someone else having a similar issue and this was not the case until two days ago. I do know there was a teams update (specifically background effects and end call). So, I am wondering if something else has changed.