Forum Discussion
krystian1245
2 years agoCopper Contributor
Excel app in Teams shows blank page
We are experiencing this on every client. We have tried deleting Teams from AppData and updating Office 365 but without success.
2 years ago
What I usually do in these cases is enable Browser developer tools and see what is happening with the http requests, if there is any error or sign whatsoever
krystian1245
2 years agoCopper Contributor
Thanks, good idea.
I see a lot of errors in browser console
In requests i see only 1 error
- 2 years agoI can't identify anything in particular,
Do you have the chance to test on another computer with the same account?- krystian12452 years agoCopper ContributorThanks for reply,
We have checked that this is account dependent. Some accounts works fine some doesnt.- 2 years agoOk that's a pattern right there
Can you check the license for this user and service plans? is SharePoint enabled for this user?