Forum Discussion
krystian1245
Oct 16, 2023Copper Contributor
Excel app in Teams shows blank page
We are experiencing this on every client. We have tried deleting Teams from AppData and updating Office 365 but without success.
Oct 17, 2023
What I usually do in these cases is enable Browser developer tools and see what is happening with the http requests, if there is any error or sign whatsoever
krystian1245
Oct 18, 2023Copper Contributor
Thanks, good idea.
I see a lot of errors in browser console
In requests i see only 1 error
- Oct 18, 2023I can't identify anything in particular,
Do you have the chance to test on another computer with the same account?- krystian1245Oct 18, 2023Copper ContributorThanks for reply,
We have checked that this is account dependent. Some accounts works fine some doesnt.- Oct 18, 2023Ok that's a pattern right there
Can you check the license for this user and service plans? is SharePoint enabled for this user?