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Error with Teams Meeting Recording
The screen froze on one image from a guest presenter midway through the meeting. As we moved on and another User began sharing their content it still displayed the original guest presenters screen in...
- Hi Edanks95
I would open a ticket to Microsoft to investigate and see if anything can be done. If the meeting recording has set like that, particularly if this is how the recording is in Microsoft Stream (web.microsoftstream.com) or in OneDrive/SharePoint if you are stored meeting recordings in the new experience, then in all likelihood the meeting recording has botched. I would also try from Stream/OneDrive - wherever the recording is stored, to download a copy and see if the same persists. If it is ok after downloading simply remove the old and upload the video file back into Stream
My feeling is that there isn't likely anything that can be done, so Microsoft need to review to see the root cause of why this occurred
Hope that answers your question
Best, Chris
Hi Edanks95
I would open a ticket to Microsoft to investigate and see if anything can be done. If the meeting recording has set like that, particularly if this is how the recording is in Microsoft Stream (web.microsoftstream.com) or in OneDrive/SharePoint if you are stored meeting recordings in the new experience, then in all likelihood the meeting recording has botched. I would also try from Stream/OneDrive - wherever the recording is stored, to download a copy and see if the same persists. If it is ok after downloading simply remove the old and upload the video file back into Stream
My feeling is that there isn't likely anything that can be done, so Microsoft need to review to see the root cause of why this occurred
Hope that answers your question
Best, Chris
I would open a ticket to Microsoft to investigate and see if anything can be done. If the meeting recording has set like that, particularly if this is how the recording is in Microsoft Stream (web.microsoftstream.com) or in OneDrive/SharePoint if you are stored meeting recordings in the new experience, then in all likelihood the meeting recording has botched. I would also try from Stream/OneDrive - wherever the recording is stored, to download a copy and see if the same persists. If it is ok after downloading simply remove the old and upload the video file back into Stream
My feeling is that there isn't likely anything that can be done, so Microsoft need to review to see the root cause of why this occurred
Hope that answers your question
Best, Chris
Thank you, Sir