Forum Discussion
Error while joining a meeting with Phone Audio + Dial in manually doesn't work
Hi gregm4
Here is my take on the same.
1. Firstly check if the user is enabled for Teams Audio Conferencing Services as this is a Audio Conferencing Services which we needs to enabled.
2. Call Me Back Feature is Capped at the Tenant Level 60mins per user per month basis. If the Tenant Pool minutes are exhausted then the Teams Communications Credit needs to be enabled with Prepaid Wallet for the Feature to work.
3. In case the pool minutes are still valid then we need check if the user who is facing the issue if the user is enabled for making receive the call me option or not.
Most likely the resolution for the issue is point2. Please check and confirm back.
How to Find the Audio Conferencing Minutes Details
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-subscription-dial-out#:~:text=You%20can%20monitor%20the%20usage,Calls%20to%20Zone%20A%20Countries.%22
To Learn More About Audio Conferencing
https://networking-talks.blogspot.com/2020/04/microsoft-teams-audio-conferencing-for.html
With Regards,
Satish U
RealTime_M365 It's not any of those things. A new update hit, and magically the issue is fixed for the clients impacted in my OU.
1. They are.
2. It's not the call me back feature. We just wanted the call in numbers to show so users could call in themselves. Totally different things.
3. Not relevant. 😉
- Did anyone ever get a resolution to this issue? I have just started getting it out of the blue when it has been working for me perfectly fine for 2 years using Teams.
