Forum Discussion
Error while joining a meeting with Phone Audio + Dial in manually doesn't work
gregm4 So it looks like you are using the "Call me" function. Do you enter a phone number that you know is working? I get the same error if I enter my phone number and then decline the call on my mobile instead of answering, but I guess you don't get a call to your phone?
When you enter the phone number to you enter it with or without land code, ex. +1555123123 (with) 555123123 (without). If you enter without can you see that Teams add the land code (ex. +1) when it is dialing?
Can you dial in to the meeting using a number that is listed in the invite? You can find local number by clicking the "Find local numbers" in the invite.
Any reason you don't use the audio from your computer? That will give you better experience if you have a decent internet connection.
- gregm4Aug 20, 2020Copper Contributor
LinusCansby I don't get a phone call and I have tried on a couple different phones and asked colleagues to try on their accounts with phones and they also have the same error.
When I enter my number I put in the 10 digits and it auto formats to +1. I have also tried to put the +1 in myself and every other combination you can think of with no luck.
I can dial in the meeting using the invite number just fine.
There are a lot of people that are effected by this and some prefer using their phone. We would like to have the option available to us.
- LinusCansbyAug 20, 2020MVP
I guess you are located in North America so that +1 is correct.
When you entered your phone number do you see calling for a while? How long?
And have you tried from a web client? https://teams.microsoft.com
- gregm4Aug 21, 2020Copper Contributor
LinusCansbyIt happens almost immediately. I have also tried this on Chrome and Firefox. I was able to share my screen with someone from Microsoft and they were also not sure what was happening. I have been searching online and it does not seem like a common problem.