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PabloBarba's avatar
PabloBarba
Copper Contributor
Nov 23, 2019

Error when try to add Shifts to my Team in Teams

When i want to add Shifts App on Teams, i have the follow error since 2 weeks ago:

It's not you, it's us
Something went wrong. Please try again.

I try once and again, and nothing different happends

why this error appear?

Error
Shifts
teams
  • oliwer_sundgren's avatar
    oliwer_sundgren
    Steel Contributor
    Nov 23, 2019

    Hello! 
    Does the same error occur if you use the web based version of Teams? 

    Kind Regards
    Oliwer Sjöberg

    • PabloBarba's avatar
      PabloBarba
      Copper Contributor
      Nov 24, 2019

      Hi oliwer_sundgren. Thanks for your anwser. 

       

      Yes, i have the same error when try to do the same steps using the web based version. 

       

      Regards, 

      Pablo

      • oliwer_sundgren's avatar
        oliwer_sundgren
        Steel Contributor
        Nov 24, 2019

        Hello PabloBarba 

         

        Could you verify from the Teams Admin center that the Shifts app is not currently being blocked? 

         

        1: Login to https://admin.teams.microsoft.com/

        2: go to Teams apps > Permission policies and verify that no apps are currently blocked 

        3: Go To Teams apps >App Setup Policies and verify that Shifts is displayed here as well ( sorry that the admin center in the image below is in Swedish ) 

         

         

        If you've verified everything above and still receive this error please let me know

         

        Kind Regards
        Oliwer Sjöberg

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