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PabloBarba's avatar
PabloBarba
Copper Contributor
Nov 23, 2019

Error when try to add Shifts to my Team in Teams

When i want to add Shifts App on Teams, i have the follow error since 2 weeks ago: It's not you, it's us Something went wrong. Please try again. I try once and again, and nothing different happend...
Error
Shifts
teams
oliwer_sundgren's avatar
oliwer_sundgren
Iron Contributor
Nov 23, 2019

Hello! 
Does the same error occur if you use the web based version of Teams? 

Kind Regards
Oliwer Sjöberg

  • PabloBarba's avatar
    PabloBarba
    Copper Contributor
    Nov 24, 2019

    Hi oliwer_sundgren. Thanks for your anwser. 

     

    Yes, i have the same error when try to do the same steps using the web based version. 

     

    Regards, 

    Pablo

    • oliwer_sundgren's avatar
      oliwer_sundgren
      Iron Contributor
      Nov 24, 2019

      Hello PabloBarba 

       

      Could you verify from the Teams Admin center that the Shifts app is not currently being blocked? 

       

      1: Login to https://admin.teams.microsoft.com/

      2: go to Teams apps > Permission policies and verify that no apps are currently blocked 

      3: Go To Teams apps >App Setup Policies and verify that Shifts is displayed here as well ( sorry that the admin center in the image below is in Swedish ) 

       

       

      If you've verified everything above and still receive this error please let me know

       

      Kind Regards
      Oliwer Sjöberg

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