Forum Discussion

PabloBarba's avatar
PabloBarba
Copper Contributor
Nov 23, 2019

Error when try to add Shifts to my Team in Teams

When i want to add Shifts App on Teams, i have the follow error since 2 weeks ago: It's not you, it's us Something went wrong. Please try again. I try once and again, and nothing different happend...
Error
Shifts
teams
oliwer_sundgren's avatar
oliwer_sundgren
Iron Contributor
Nov 23, 2019

Hello! 
Does the same error occur if you use the web based version of Teams? 

Kind Regards
Oliwer Sjöberg

PabloBarba's avatar
PabloBarba
Copper Contributor
Nov 24, 2019

Hi oliwer_sundgren. Thanks for your anwser. 

 

Yes, i have the same error when try to do the same steps using the web based version. 

 

Regards, 

Pablo

  • oliwer_sundgren's avatar
    oliwer_sundgren
    Iron Contributor
    Nov 24, 2019

    Hello PabloBarba 

     

    Could you verify from the Teams Admin center that the Shifts app is not currently being blocked? 

     

    1: Login to https://admin.teams.microsoft.com/

    2: go to Teams apps > Permission policies and verify that no apps are currently blocked 

    3: Go To Teams apps >App Setup Policies and verify that Shifts is displayed here as well ( sorry that the admin center in the image below is in Swedish ) 

     

     

    If you've verified everything above and still receive this error please let me know

     

    Kind Regards
    Oliwer Sjöberg

Resources