Forum Discussion
John_R007
Sep 02, 2021Copper Contributor
Error logging into external app from Teams
I'm trying to enable the 3rd party app Slido for our Teams. The app has been whitelisted and I can add it to a meeting, but when I try to activate it, it disallows logging in to the app with the error message: Unable to load app outside of Microsoft Teams
I inherited this environment, not sure what other policies may have been put in place that may be blocking it. Can anybody steer me in the right direction?
TIA
JohnR
John_R007 Hi, I have no experience from this app but being available in the store I would walk through these settings.
Manage app policies in Teams - Microsoft Teams | Microsoft Docs- John_R007Copper Contributor
ChristianJBergstrom Thanks, Ya, I did work through that doc which got me to where I am. I have it in the allowed 3rd party apps list but I still seem to be missing a policy somewhere.
- Have you also verified that the policies are assigned to your user/s? Try reaching out to the app developer too. Surely they must have a support that has encountered this before.