Forum Discussion
Error during teams meeting: There was a glitch and we're recovering...
- Jul 20, 2020
OK, so we can pretty much eliminate networking issues then. Could be a tricky one to get to the bottom of. As a next step, I would recommend opening a support ticket with Microsoft to see what they have to say about it.
Multiple locations.
Have managed to run some additional tests with different populations.
The common issue seems to the the presence of the Meeting Chat with the Slides/Video sharing. When we don't use the combination...we don't get the glitch.
OK, so we can pretty much eliminate networking issues then. Could be a tricky one to get to the bottom of. As a next step, I would recommend opening a support ticket with Microsoft to see what they have to say about it.
- MeiLynJul 20, 2020Copper Contributor
IKR?!
Re: support ticket
Yup did that too! Just opened a thread here in case anyone had any words of wisdom.Thanks much!
- PeterRisingJul 20, 2020MVP
Cool, hopefully Microsoft will offer some insight, and perhaps someone else on here may have had this same issue and can offer more advice. Good luck!
- MeiLynJul 20, 2020Copper Contributor
Quick answer: There *was* something wrong last week, they've since fixed it as of Friday, please let them know if it recurs.