Forum Discussion
Error during teams meeting: There was a glitch and we're recovering...
OK, so we can pretty much eliminate networking issues then. Could be a tricky one to get to the bottom of. As a next step, I would recommend opening a support ticket with Microsoft to see what they have to say about it.
Hi, are all the devices in the same network location, or are the users working from multiple locations?
Multiple locations.
Have managed to run some additional tests with different populations.
The common issue seems to the the presence of the Meeting Chat with the Slides/Video sharing. When we don't use the combination...we don't get the glitch.
OK, so we can pretty much eliminate networking issues then. Could be a tricky one to get to the bottom of. As a next step, I would recommend opening a support ticket with Microsoft to see what they have to say about it.
IKR?!
Re: support ticket
Yup did that too! Just opened a thread here in case anyone had any words of wisdom.Thanks much!
Cool, hopefully Microsoft will offer some insight, and perhaps someone else on here may have had this same issue and can offer more advice. Good luck!