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SarahP2405's avatar
SarahP2405
Copper Contributor
May 05, 2020

Error code 2:211 as MS Teams Guest

I am getting an error and unable to access my client.  Any tips

  • jayne55's avatar
    jayne55
    Copper Contributor

    I'm amazed that over 3 years on and this error is still happening. Has anyone found a solution to this?

    thanks

  • SarahP2405 Hello Sarah, you're using a Mac?

     

    I believe you have to delete the Teams cache manually. Go to the suitable location and delete the content.

     

    • AppData\Roaming\Microsoft\Teams (Windows)
    • Library/Application Support/Microsoft/Teams (Mac)

    If that doesn't solve the problem you should uninstall/reinstall the Teams client.

     

    Good luck!

    • AndrewYacoub's avatar
      AndrewYacoub
      Copper Contributor

      ChristianBergstromthanks for your reply.

      deleting the folder appears only to work only one time, and it recurs again after restarting the app (Mac).

      Also uninstalling and reinstalling the app doesn't help.

      Any more advices are much appreciated.

      Thanks,

      • NitinVermaAMP's avatar
        NitinVermaAMP
        Copper Contributor

        Same here! Its just crazy and Teams almost unusable on Mac
        I am in Mac OS Mojave

         

        It happens with every Screen Lock or Sleep. Getting following error:

        ---

        We're sorry—we've run into an issue.
        Restart
        If that doesn't work, try signing out and back in.

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