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DanielH2180's avatar
DanielH2180
Copper Contributor
Jan 21, 2020

Email with Teams

I am new to trying to figure out the integration of teams into our environment. We rely heavily on  distribution lists. I'm personally used to shared mailboxes, but our end users are not.  How can I ...
best practices
microsoft teams
Andreas_Berko's avatar
Andreas_Berko
Copper Contributor
May 05, 2021

DanielH2180 

 

I think we finally figured out how to do this ourselves. Some of the other respondents above helped.

 

  1. Open up the team in Teams app by clicking on General
  2. Click on the ... at the top right corner
  3. Select Open in SharePoint
  4. Click on Conversations (left side)
  5. Click on the ... in the approximate middle of the screen
  6. Click on Settings
  7. Click on Edit Group (we noticed that this doesn't show up until a certain amount of time after the group has been created)
  8. Scroll down and ensure that Members will receive all group conversations and events in their inboxes... is checked off
  9. Click Save

After this box is clicked then emails sent through Outlook to the team will go to their inboxes (otherwise it just goes to the Team Group, which they are unlikely to see).

 

Hope this helps somebody!

  • magnum01's avatar
    magnum01
    Copper Contributor
    Apr 07, 2025

    I don't even have the option to open in Sharepoint (Step 3) and all the steps following this don't even show up for me.. Is there something wrong with my teams?

     

  • GoceR's avatar
    GoceR
    Brass Contributor
    Aug 20, 2021
    This did not work for me. Whenever I click on step 4 "Conversations" I get redirected to my own inbox. I have tried clicking Conversations on groups that have email already, and I get redirected to the Outlook Group.

    This is a bug. Microsoft has again managed to create an unexplainable loop in their ecosystem that for the regular user creates a terrible and frustrating experience.

    Not having an email for a group I have created through Teams is one of the many reasons why we may leave MS 365 for good.
    • Andreas_Berko's avatar
      Andreas_Berko
      Copper Contributor
      Oct 15, 2021

      GoceRI was having that same problem with a staff member yesterday, actually. No idea why, but it worked, as it did before, through my account. Sorry it didn't help you!

    • mattchowell's avatar
      mattchowell
      Iron Contributor
      Oct 15, 2021

      GoceR Trying to wrap my head around Msft's peculiar logic too.
      First roadblock is that the channel email address provided in Teams isn't what you need. It has to be <groupname>@tenant.onmicrosoft.com not the @amer.teams.ms address. But of course Msft  doesn't tell you that anywhere....
      You can get to the settings for that either as mentioned above or via the Azure portal at /Microsoft_AAD_IAM/GroupDetailsMenuBlade/Overview...
      But even when I change the settings as below, I still don't get the email in my own inbox. Is that because I'm sending the email? Who knows....Really, Msft, get off your a** and make this a bit more usable. Clearly the capability is there - you just have to de-Microsoft the process.

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